Zion Akua (“Zion Akua”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, create an account or place an order, how we use it, who we share it with, and the choices you have.
Information you give us. When you create an account, place an order or contact us, we collect details such as your name, email address, phone number, billing and shipping address, and your order history.
Medical intake information. If you order a prescription treatment, we collect the health information you provide in the medical intake form, such as your date of birth, sex, height, weight, medical conditions, medications, allergies and pregnancy status.
Payment information. Payments are made through PayPal. We do not receive or store your card or bank details. If you upload a payment screenshot, we store it securely so we can verify your payment.
Information collected automatically. Like most websites, we collect basic technical information such as your IP address, browser type, pages visited and cookies needed for your cart, account and checkout to work.
We do not sell your personal information. We share it only as needed to provide our services:
Health information is used only to evaluate and fulfil your order. Licensed providers and pharmacies that treat you handle your protected health information under the Health Insurance Portability and Accountability Act (HIPAA). See our Medical & HIPAA Notice for more information.
We use reasonable technical and organizational safeguards, including encrypted (HTTPS) connections and access controls. Payment screenshots are stored in a protected location that only authorized staff can access. No method of transmission or storage is completely secure, but we work to protect your information.
We keep your information for as long as your account is active and as needed to fulfil orders, provide support, and meet legal, tax and record-keeping requirements.
You can review and update your account details at any time in My Account. You can also ask us to access, correct or delete your personal information, subject to legal record-keeping requirements, by contacting us using the details below.
Our services are intended for adults aged 18 and over. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.
Email: hello@altrohealth.com
Phone: +1 888-976-9826
Address: 169 Madison Ave, New York, NY 10016
