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Questions about our treatments, lab tests or an existing order? Send us a message, email hello@altrohealth.com or call +1 888-976-9826 and our team will get back to you.

Email us

hello@altrohealth.com

Call us

+1 888-976-9826

Visit us

169 Madison Ave, New York, NY 10016

Hours

Mon – Fri, 9am – 5pm ET

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Browse treatments

Explore clinician-guided treatments for weight loss, hormones, peptides, longevity and more.

Order a lab test

Choose from 61 lab tests and panels with clear, actionable results.

FAQ

Frequently asked questions

Quick answers about prescriptions, shipping and lab testing.

Yes. Prescription treatments require an online medical intake and an evaluation by a licensed clinician, who prescribes only when appropriate. Some treatments also require recent lab work.

It varies by treatment and by person. Many therapies are gradual and build over weeks to months. Every product page includes a “What to expect” timeline, and your clinician adjusts your plan based on how you respond.

Yes. You can pause, delay, or cancel your subscription at any time.

A U.S.-licensed pharmacy prepares your order and ships it directly to you with 2-day, discreet shipping. Recurring orders renew every 4 weeks.

You have ongoing access to a board-certified clinical team for questions and dose adjustments. If you are having a medical emergency, call 911.

Choose a panel, place your order, and follow the scheduling instructions — some panels require fasting. Testing is completed through CLIA-certified laboratories.